Introduction to Ledger and ledger.com/start

Ledger is one of the world’s leading hardware wallet brands, providing secure storage for cryptocurrencies like Bitcoin, Ethereum, and hundreds of other digital assets. Unlike online wallets or exchanges, a Ledger hardware wallet keeps your private keys offline — drastically reducing the risk of hacks.

The official onboarding portal, ledger.com/start, is the trusted place to initialize your Ledger Nano device. Whether you own a Ledger Nano S Plus, Ledger Nano X, or the newer Ledger Stax, this site ensures you’re following authentic and up-to-date setup steps.


Why Use a Hardware Wallet?

Before jumping into the process, it’s helpful to understand why a hardware wallet is so critical:

Cold Storage Security: Your private keys never leave the device, protecting them from online attacks.
Full Ownership: You truly own your crypto by controlling your keys.
Protection from Phishing: The device confirms transactions physically, preventing unauthorized transfers.
Multi-Asset Support: Manage thousands of coins and tokens in one place.


What You Need Before You Start

  1. A Genuine Ledger Device: Buy directly from ledger.com or authorized resellers. Avoid second-hand or tampered devices.
  2. A Computer or Smartphone: Compatible with Ledger Live — the official companion app.
  3. Internet Connection: Needed for installing firmware and apps.
  4. Pen and Paper: For writing your 24-word recovery phrase.
  5. A Safe Storage Location: To store your recovery phrase securely — a fireproof safe is highly recommended.

Step 1: Visit ledger.com/start

Start by visiting ledger.com/start. This page will:

  • Detect your Ledger model.
  • Guide you through firmware updates.
  • Provide verified download links for Ledger Live, the only official software to manage your wallet.

Avoid downloading Ledger Live from unofficial websites to prevent malware attacks.


Step 2: Unbox and Check for Tampering

When you open your Ledger box:

✔️ Ensure the anti-tamper seal is intact (some new boxes might not have one, but the device itself should look brand-new).
✔️ Check for signs of physical damage or pre-installed recovery phrases — these are red flags!
✔️ Never trust a device that comes with a recovery phrase — it should generate a new, unique one only for you.


Step 3: Install Ledger Live

Next, download Ledger Live from the official link. Ledger Live works on Windows, macOS, Linux, iOS, and Android.

Ledger Live lets you:

  • Initialize your device.
  • Install crypto apps (like Bitcoin, Ethereum, Solana, etc.).
  • Send, receive, and stake assets.
  • Update firmware securely.

Step 4: Initialize Your Device

Plug your Ledger device into your computer or phone using the included USB cable (Nano X can also use Bluetooth).

Follow these steps:

  1. Power On: Hold down the power button until the Ledger logo appears.
  2. Set a PIN Code: Choose a 4-8 digit PIN code. Never share this PIN. It protects your wallet if it’s stolen.
  3. Generate Your Recovery Phrase: Your Ledger will display 24 random words. Write them down carefully, in order, on the recovery sheet provided.
  4. Verify Your Phrase: The device will ask you to confirm words at random positions to ensure you copied them correctly.

Important: Your recovery phrase is the ONLY backup for your crypto. If you lose your Ledger but have this phrase, you can restore your funds on a new device. If you lose both, your crypto is gone forever.


Step 5: Add Accounts

Once initialized:

  1. Open Ledger Live.
  2. Connect your device.
  3. Click “Accounts” > “Add Account.”
  4. Install the crypto app (e.g., Bitcoin) on your Ledger device via Ledger Live.
  5. Add your crypto accounts.

Each supported crypto has its own app. For example, if you want to hold both Bitcoin and Ethereum, install both apps.


Step 6: Receive Crypto Securely

To receive crypto:

  1. Click “Receive” in Ledger Live.
  2. Choose the account (e.g., Bitcoin).
  3. Verify the wallet address displayed on Ledger Live matches exactly the one shown on your Ledger device screen.
  4. Share the address with the sender.

Never trust only the on-screen address; always confirm it on your device.


Step 7: Sending Crypto

When you want to send crypto:

  1. Click “Send” in Ledger Live.
  2. Enter the recipient’s address and amount.
  3. Confirm the transaction details on your Ledger device screen.
  4. Approve the transaction physically on your device.

This double-check protects you from malware that might alter addresses on your computer.


Step 8: Keep Firmware Updated

Ledger regularly releases firmware updates to patch security vulnerabilities and add new features.

✅ Always check for updates in Ledger Live.
✅ Connect your device to update firmware safely.
✅ Follow the on-screen instructions step-by-step.


Security Best Practices

To maximize your crypto security:

🔒 Never Share Your Recovery Phrase: No one — not even Ledger support — will ever ask for it.

🗃️ Use Metal Backups: Consider using a metal recovery phrase backup (like Cryptosteel) to protect against fire and water damage.

🌍 Beware of Phishing: Only interact with the official website (ledger.com) and Ledger Live app.

🧑‍💻 Verify URLs: Double-check URLs when entering your seed phrase for recovery. Fake websites mimic Ledger to steal your keys.

🚫 Don’t Reuse PINs or Phrases: Never reuse PINs or seed phrases from other wallets.

📦 Buy Only from Official Sources: Third-party sellers can’t be trusted if they’re not authorized.


Common Troubleshooting

Device Not Recognized?

  • Try another USB cable or port.
  • Restart Ledger Live.
  • Make sure you’re using the official Ledger Live software.

Lost PIN Code?

  • Reset your device and restore using your 24-word recovery phrase.

Lost Recovery Phrase?

  • Unfortunately, there’s no way to recover your crypto. Always back it up securely.

Staying Up-to-Date

Ledger frequently publishes security tips and new guides. Subscribe to their official newsletter or visit their blog at ledger.com/blog.


Final Thoughts

Setting up your Ledger device with ledger.com/start is the smartest step towards protecting your crypto wealth. It gives you true self-custody, peace of mind, and robust defense against online threats.

💡 Remember: Not your keys, not your crypto. With your Ledger and 24-word recovery phrase safely backed up, you’re in complete control.

Take your time, follow each step carefully, and enjoy your journey in the world of secure cryptocurrency management!